WIPO Domain Name Dispute Filings Rise 4.5% in 2015

The number of domain name complaints climbed by 4.5 percent in 2015, reaching the third-highest level since the launch of the Uniform Domain Name Dispute Resolution Policy (UDRP) in 1999. Although the total number of disputed domain names in those complaints actually dropped -- by more than 22 percent -- the decrease was largely due to one unusually large case in 2014 (a single eBay dispute with 1,152 domain names) that skewed the numbers. As a result, the average number of domain names per complaint decreased to 1.58 from 2.13.

These statistics are from the World Intellectual Property Organization (WIPO), the largest of the four ICANN-accredited domain name dispute providers. (As I've noted before, the other providers -- the Forum, the Czech Arbitration Court and the Asian Domain Name Dispute Resolution Centre -- don't provide the same type or frequency of filing data.)

The increase in the number of complaints filed at WIPO is consistent with current trends, as both WIPO and the Forum reported a steady or slight increase in filings the previous year. The total number of domain name disputes at WIPO has been rising (though not consistently) since 2003.

Importantly, the WIPO statistics do not include filings under the Uniform Rapid Suspension System (URS), which applies to the new top-level domains. (That's because WIPO is not a URS service provider.) Perhaps some trademark owners selected the URS over the UDRP, a factor that actually may have kept the number of UDRP filings from increasing even more than 4.5 percent.

Here are a few other data points from domain name dispute filings at WIPO last year:

  • The number of .com domain names dropped significantly, from 3,341 the previous year to 2,732. Still, .com remains by far the most popular TLD in a domain name dispute. (With 262 disputed domain names, .net placed a distant second.)
  • At 62 disputed domain names, .xyz represented the new gTLD that appeared most often in a UDRP complaint. (The .xyz domain became popular because of an early free-registration program, and Google's new parent company, Alphabet, brought attention to it by registering abc.xyz.)
  • Other popular new gTLDs that were subjected to UDRP complaints included .club (24 domain names), .email (20), .website (15), .online (15), .pub (13), .moscow (11) and .paris (10).

Although the limited popularity of most new gTLDs and their staggered launch dates probably means it's too early to know what impact they'll ultimately have on the dispute system, it's clear that domain name disputes overall are on the rise.

In any event, the increase in UDRP complaints indicates that trademark owners must remain vigilant about protecting themselves online, because cybersquatting remains a problem.

'Adult' Domains Pose New Challenges for Trademark Owners

The launch of new adult-related top-level domains is reminiscent of the early days of cybersquatting, when domain name registrants created pornographic websites that contained trademarks owned by well-known brands. The new TLDs -- .adult, .porn, .sex and .sexy -- pose new threats for trademark owners online, especially for those who don't want their brands associated with the adult industry.

(To be clear, by "adult," I am referring here of course not to the definition of the word as "fully developed and mature" but instead to the definition as "dealing in or with explicitly sexual material.")

Already, cybersquatters using the new adult TLDs have begun to target trademark owners online -- and, in some cases, the trademark owners are fighting back.

For example, complaints under the Uniform Domain Name Dispute Resolution Policy (UDRP) and the Uniform Rapid Suspension System (URS) have been filed over the domain names <audi.sexy>, <citibank.porn>, <ibm.sexy>, <linkedin.sex> (disclosure: I represented the complainant), <marlboro.sexy> and <verizon.porn>. All of the reported decisions have been in favor of the trademark owners.

In one UDRP case, simply associating the .porn TLD itself with a well-known trademark -- even in the absence of a website using the domain name -- was sufficient for the panel to find bad faith (one of the three requirements in every UDRP proceeding). In that case, the panel wrote:

Complainant argues that Respondent’s use of Complainant’s CITIBANK mark in combination with the “.porn” gTLD tarnishes the CITIBANK mark through falsely implying that Complainant is somehow connected to the adult entertainment industry. The Panel agrees and finds that Respondent has demonstrated bad faith.

This conclusion is an unusual -- but increasingly popular -- reference to the relevance of the TLD in a domain name dispute. (See "When is the Top-Level Domain (TLD) Relevant in a Domain Name Dispute?")

Still, the <citibank.porn> decision is consistent with numerous other UDRP cases involving adult-themed websites, even before the arrival of the new TLDs. Indeed, nearly 2,000 WIPO and more than 700 Forum decisions contain the word "pornographic."

For example, in a 2005 decision involving the domain name <holidayinnmanassas.com>, one UDRP panel wrote that "[i]t is well established that using another’s well-known mark to attract Internet users to a pornographic website constitutes bad faith use of the domain name." (Disclosure: I represented the complainant.)

Another 2005 decision involved the domain name <gapclothing.info>, which was linked to  websites "displaying pornography and other adult content as well as links to other sexually explicit sites." In that case, the panel found bad faith even though it was obvious that the content was not related to the owner of the GAP clothing trademark, due to the trademark doctrine of "initial interest confusion." The panel said:

The present case involves the deliberate diversion of Internet users who intend to access a website connected to the Complainant and the taking of unfair advantage of the Complainant’s goodwill. It is the case that internet users who visit the Respondent’s website would be unlikely to be confused into believing that it was the Complainant’s website. However, in the view of the Panel and in line with other decided cases under the Policy, the deliberate creation of “initial interest confusion” and the consequent diversion of internet traffic is sufficient to establish bad faith on the Respondent’s part.

Interestingly, the new adult TLDs are not the first adult TLDs. As domain name watchers and many trademark owners know, .xxx was launched in 2011 (five years after ICANN first rejected it). But, .xxx has never proven very popular, and only 36 UDRP disputes for .xxx domain names have been filed at WIPO and the Forum in the past 4+ years. All but one of the decisions resulted in a transfer to the trademark owner.

So, if .xxx is any indication, .adult, .porn, .sex and .sexy might not create too many problems for trademark owners online. On the other hand, the existence of five adult-themed TLDs instead of just one certainly offers more opportunities for cybersquatters.

In any event, the UDRP (which allows a disputed domain name to be transferred) and the URS (which allows a disputed domain name to be suspended) are effective legal tools for any company that finds its trademarks registered in the new adult TLDs. If past decisions offer any lessons for the future, trademark owners generally should be successful in fighting these cybersquatters.

Top 10 Internet Law News Stories of 2015

For 16 years, I've tracked important Internet legal news on my GigaLaw website, and I'm still amazed at the important and interesting developments that continue to arise almost every day. While selecting the most important news from more than 1,100 items is obviously a highly subjective undertaking, I think it's clear that my top-10 list represents significant decisions, changes and impacts in Internet law for 2015. I hope you'll agree -- but, if not (or, if you think I've overlooked something vital), please let me know.

1. FCC Votes to Regulate Internet as Public Utility: The Federal Communications Commission voted to regulate broadband Internet service as a public utility, a milestone in regulating high-speed Internet service into American homes. The new rules, approved 3 to 2 along party lines, are intended to ensure that no content is blocked and that the Internet is not divided into pay-to-play fast lanes for Internet and media companies that can afford it and slow lanes for everyone else. (Source: The New York Times)

2. U.S. Delays ICANN Transition for At Least One Year: The U.S. Commerce Department delayed for at least a year its plans to give up oversight of a key component of Internet governance. The department said it would renew its contract with the Internet Corp. for Assigned Names and Numbers (ICANN) for one year. (Source: The Wall Street Journal)

3. Obama Urges More Sharing to Fight Cyber Attacks: President Barack Obama asked U.S. executives for closer cooperation in defending against hackers after high-profile attacks on companies like Sony that exposed weaknesses in America’s cyber defenses. Speaking at Stanford University, Obama told Silicon Valley and financial services CEOs that they needed to share more information more quickly both with each other and with his administration. (Source: Reuters)

4. EU Accuses Google of Antitrust Violations: The European Union’s antitrust chief formally accused Google of abusing its dominance in web searches to the detriment of competitors and began official proceedings into whether its Android smartphone software forces phone makers to favor the company’s own services and applications. “If the investigation confirmed our concerns, Google would have to face the legal consequences and change the way it does business in Europe,” said Margrethe Vestager, the European Union competition commissioner. (Source: The New York Times)

5. Court Says Copyright Owners Must Consider Fair Use in DMCA Notices: A Federal court ruling on a copyright case from the early days of YouTube could have a sweeping impact on how media companies police online video. And it could give a boost to Facebook, which is just starting to navigate the video copyright waters that Google has traversed for years. (Source: Re/code)

6. Supreme Court Reverses Conviction for Facebook Threats: The Supreme Court threw out the conviction of a Pennsylvania man convicted for making violent threats on Facebook and said the government must do more than prove that a reasonable person would find the postings threatening. Chief Justice John G. Roberts Jr. said the conviction would have held up if the jury found Anthony Douglas Elonis knew he was making a threat or should have known it would be seen that way. (Source: The Washington Post)

7. FCC Says Hotels, Others Can’t Block Wi-Fi: In a public advisory, the FCC said it is “aggressively investigating and acting” against businesses that illegally interfere with Wi-Fi. The agency’s Enforcement Bureau said it has noticed a “disturbing trend” in which hotels and other businesses block personal Wi-Fi hot spots. (Source: The National Journal)

8. Appeals Court Dismisses Google Book-Scanning Lawsuit: A federal appeals court in New York dismissed a lawsuit brought by an authors’ group that accused Google Inc. of copyright infringement over its digital copying project. A unanimous three-judge panel of the Second U.S. Circuit Court of Appeals concluded that Google’s scanning millions of copyrighted books wasn’t infringement because what the company makes viewable online is so limited. (Source: The Wall Street Journal)

9. Google Pays Record $25M for ‘.app’ Top-Level Domain: Google paid $25 million to control the “.app” top-level domain, according to the Internet Corporation for Assigned Names and Numbers, a non-profit group which maintains much of the technical plumbing of the Internet. The price is more than three times as much as the previous record for a new top-level domain, the $6.8 million paid by Dot Tech LLC in September for the “.tech” top-level domain. (Source: The Wall Street Journal)

10. Sex Cheating Network Hacked; 37 Million Users at Risk: Casual sex and cheating network Ashley Madison has reportedly been hacked, compromising the user databases, financial records, and private details of the service’s owners and 37 million users. Security researcher Brian Krebs first reported the leak, which was subsequently confirmed by Noel Biderman, the CEO of Avid Life Media. (Source: The Verge)

And, finally, here's one bonus Internet law news item from the past year, included not necessarily because it's important (though perhaps it's too early to tell) but simply because it seems like it will be published in a future edition of my young son's favorite book, "Weird But True!":

Woman Gets $32,000 Award for Suffering from Wi-Fi Allergy: A French court awarded a woman more than $32,000 in compensation for suffering wrought by an allergy to Wi-Fi, reports Britain’s The Times. It’s the first time any court has recognized the markedly modern condition as a legitimate disability, potentially setting a precedent for future claims. (Source: Houston Chronicle)

The year 2016 surely will bring many more new and important Internet law news stories. Be sure to follow all of them by subscribing to my GigaLaw email newsletter.

'Phonetic Similarities' in Domain Name Disputes

Is a domain name that sounds -- but doesn't look -- like a trademark confusingly similar to the trademark? As cybersquatters push the boundaries, it's a question that raises some interesting issues.

Traditional U.S. trademark law has addressed this topic for some time, resulting in a test often referred to as "sound, sight and meaning." As Professor McCarthy has said in his treatise on trademarks: "Marks may sound the same to the ear, even though they may be readily distinguishable to the eye."

 

Sound, Sight and Meaning in Trademark Cases

For example, Professor McCarthy has noted that courts have found the following trademarks confusingly similar (outside the scope of domain name disputes):

  • COCA-COLA and CUP-O'-COLA
  • PORSCHE and PORSHA
  • SEIKO and SEYCOS
  • S.O. and ESSO

Importantly, because these trademarks sounded alike (even if not exactly the same), the courts said that they were confusingly similar in part on the basis of phonetic similarity. This phonetic similarity is what became known as the "sound, sight and meaning" trilogy -- where, as described by Professor McCarthy, "the conflicting marks are to be compared with respect to similarity of pronunciation, appearance and verbal translation."

This "sound, sight and meaning" trilogy occasionally arises in domain name cases as well, where the first test for any trademark owner in a complaint under the Uniform Domain Name Dispute Resolution Policy (UDRP) is to show that the disputed domain name is "identical or confusingly similar" to a trademark in which the complainant has rights.

While many, if not most, UDRP cases involve domain names that contain a complainant's trademark, or a simple misspelling (or typographical variation), in its entirety, occasionally a UDRP dispute involves a domain name that only sounds like a trademark.

 

Aural Comparisons in UDRP Cases

For example, in a dispute over <clicknloan.org>, Quicken Loans Inc. argued that the domain name was confusingly similar to its QUICKEN LOANS trademark -- "because of phonetic similarities." As the UDRP panel wrote:

Complainant provides documentation from the Trademark Trial and Appeal Board..., as well as information from US courts..., to show that such authorities have recognized phonetic similarities as a basis to find a likelihood of confusion. Complainant argues that the phonetic similarities between the QUICKEN LOANS mark and the phrase “clicknloan” include the number of syllables, the hard “k” sound, and the pattern of stressing syllables.

The UDRP panel agreed. Its conclusion is reminiscent of a pre-Internet trademark case (involving the marks DRAMAMINE and BONAMINE) in which a court said that "[s]light differences in the sound of similar trademarks will not protect the infringer."

The <clicknloan.org> UDRP case is not the only domain name dispute to adopt this reasoning. Indeed, the WIPO Overview states: "Application of the confusing similarity test under the UDRP would typically involve a straightforward visual or aural comparison of the trademark with the alphanumeric string in the domain name."  (Emphasis added.)

In various decision, for example, UDRP panels have found <bunsandnoble.com> confusingly similar to the trademark BARNES & NOBLE; <onetwotrick.com> confusingly similar to the trademark ONE TWO TRIP!; and <eltour.net> confusingly similar to the trademarks L’TUR and LTUR.

In the <eltour.net> decision, the panel said that it was "prepared to accept that phonetic similarity can constitute confusing similarity for the purpose of" the first element of the UDRP and that it was "mindful of the fact that in most systems of trademark law provision exists for infringement by way of phonetic similarity."

Here Come the New gTLD Domain Name Disputes

Much of the attention on domain name disputes among the new generic top-level domain names (gTLDs) has focused on the new dispute policy that arrived with them -- the Uniform Rapid Suspension System (URS). But, an increasing number of new gTLD registrations are being decided under the pre-existing (and well-entrenched) Uniform Domain Name Dispute Resolution Policy (UDRP). Recent UDRP decisions have included domain names using the following new gTLDs: .center, .club, .international, .lawyer, .online, .rentals, .repair, .site, .wang and .xyz.

The most popular new gTLD that has been subject to UDRP disputes appears to be .xyz, which has seen 67 domain names in proceedings at WIPO. (WIPO is the only UDRP service provider that publishes real-time, extensive data on its domain name cases, so the numbers in this blog post are drawn solely from WIPO unless otherwise specified.)

Here are the top 10 new gTLDs represented in UDRP disputes thus far:

  1. .xyz
  2. .email
  3. .club
  4. .name
  5. .wang
  6. .company
  7. .website
  8. .clothing
  9. .online
  10. .pub

There are some explanations why as to why certain new gTLDs appear more likely to result in disputes. For example, registrations in .xyz were initially free, which made it an easy target for abuse. The .club gTLD has simply proven popular, which means disputes are inevitable. And .email attracted one particularly aggressive cybersquatter who didn't hesitate to register many well-known trademarks as domain names.

As more of the new gTLDs launch and attract attention, the list above surely will change. For example, because many trademark owners are particularly sensitive to having their brands associated with adult content, it is possible that <.porn>, <.sex> and <.sexy> will generate more UDRP disputes.

Many of the new gTLD UDRP cases involve "traditional" types of cybersquatting -- that is, where the second-level domain name is identical (not just confusingly similar) to the complainant's trademark. For example: <siemens.online>, <michelin.club>, <marlboro.site>, <choicehotels.xyz> and <capitalone.financial> -- all of which have resulted in transfer decisions.

Indeed, such flagrant instances of cybersquatting may be what's prompting some trademark owners to file UDRP, not URS, complaints. A successful UDRP complaint allows a trademark owner to obtain the transfer of a disputed domain name (while a domain name in a URS proceeding can only be temporarily suspended). Given ongoing concerns about the worthiness of the URS -- including the limited suspension remedy and the challenges in actually winning a URS case, as demonstrated by some high-profile decisions -- the UDRP may become a more popular option for trademark owners that face cybersquatting in the new gTLDs.

Still, while the new gTLDs are resulting in more UDRP proceedings, they represent only a small fraction of the total number of UDRP disputes. For example, as of this writing, the top 10 gTLDs account for 185 total domain names at WIPO in 2015. By comparison, .com disputes remain the most popular, with 2,524 domain names during the same period.

It's likely that as the new gTLDs grow in popularity, so, too, will the number of related UDRP decisions.

 

When a Disputed Domain Name Contains Multiple Trademarks

A domain name that includes more than one trademark raises some interesting issues in proceedings under the Uniform Domain Name Dispute Resolution Policy (UDRP). Among them: If the trademarks are owned by different entities, can a UDRP panel order the domain name transferred to one entity without consent of the other?

As one panel that addressed the issue observed, the question "does not arise frequently." The panel spent nearly half of its discussion addressing this issue, in Kabbage, Inc. v. Oneandone Private Registration et al., WIPO Case No. D2015-1507. (Disclosure: I represented the complainant.)

In that case, the panel ordered all six disputed domain names containing the KABBAGE trademark transferred to the complainant -- but only after issuing a procedural order to the parties on the multiple-trademark issue and providing a history of similar cases. The issue arose because two of the disputed domain names, <kabbage4amazon.com> and <kabbage4etsy.com>, contained not only the complainant's KABBAGE trademark but also trademarks owned by third parties (that is, AMAZON and ETSY).

 

Transfer Without Consent

Among the cases cited by the panel as part of the current "trend" on how to handle UDRP proceedings that involve multiple trademarks:

  • Guccio Gucci S.p.A. v. Brenda Hawkins, WIPO Case No. D2013-0603: The panel ordered the transfer of numerous domain names to Gucci, including two that contained the trademark IPAD (owned by Apple), noting that "the fact that the third party trademark 'IPAD' is included in the disputed domain names <gucciipadcase.net> and <gucciipadcases.com> does not eliminate the similarity between the Complainant’s trademark and such domain names." The panel didn't discuss Apple's lack of participation in the proceeding other than to note that its decision to transfer the domain names was "without prejudice to any rights that might be asserted by Apple Inc."
  • Decathlon SAS v. Nadia Michalski, WIPO Case No. D2014-1996: In ordering transfer of the domain name <decathlon-nike.com> to the owner of the DECATHLON trademark -- where the owner of the NIKE trademark apparently had not consented -- the panel said that "[i]t is the consensus view among UDRP panelists that neither the Policy nor the Rules expressly require the consent of a third party and previous panels have accepted complaints request that a domain name may be transferred to the complainant."
  • F. Hoffmann-La Roche AG v. Bob, WIPO Case No. D2006-0751: Similarly here, the panel ordered transfer of the domain name <viagra-xenical-pharmacy.com> to the complainant, which owned the XENICAL (but not the VIAGRA) trademark, saying that "while in good practice neither the Policy nor the Rules expressly require... consent" of a trademark owner that is not a party to the UDRP proceeding.

After citing these decisions, the panel in the Kabbage case concluded:

This Panel recognizes that to the extent practicable, the Policy should be interpreted in a consistent manner. The Panel also believes that the remedy of cancellation, for sound reasons, is disfavored by UDRP panels and should be avoided when possible. Particularly where Complainant has fulfilled all the elements of Policy paragraph 4(a), expressed a strong preference for transfer over cancellation, and demonstrated to the satisfaction of the Panel that it is cognizant of its obligations to respect the rights of third-party trademark holders, the Panel is willing to reach a result different from that embraced in the Panel's decision three years ago in Incase Designs Corp. v. Rogenie LLC, Rogenie Cordero [in which the panel ordered a domain name cancelled instead of transferred]....

 

On balance, the Panel rules, therefore, that it is appropriate and consistent with the summary nature of the UDRP to grant transfer of all the disputed domain names in the instant case.

Aside from the decisions cited by the panel in Kabbage, other decisions under the UDRP have reached the same conclusion under similar circumstances, including Chevron Corporation v. Young Wook Kim, WIPO Case No. D2001-1142 (transfer of <chevron-texaco.com>); MasterCard International Incorporated v. Abadaba S.A., Administrador de dominios, WIPO Case No. D2008-0325 (transfer of <chasemastercard.com>); and MasterCard International Incorporated v. Michael J Yanda, Indy Web Productions, WIPO Case No. D2008-1999 (transfer of, among other domain names, <amazonmastercard.com>).

Update (December 11, 2015): A Forum panel cited the Kabbage decision favorably, in awarding transfer of eight domain names containing the complainant's TARGET trademark plus the third-party CVS trademark: "The disputed domain names all contain both Complainant's trademark and the trademark of a company that is not a party to this proceeding. While it may be preferable for a complainant to obtain the consent of a third-party rights holder before seeking transfer of a domain name, such consent is not necessary, and the alternative remedy of cancellation is properly viewed with disfavor."

 

Transfer With Consent

As many of the above decisions have observed, while obtaining consent from the third-party trademark owner is not necessary, it certainly could be helpful. Indeed, this has occurred in previous cases, such as:

  • Western Union Holdings, Inc. v. Private Whois Escrow Domains Private Limited et al., WIPO Case No. D2008-1675 (Disclosure: I represented the complainant): The panel ordered transfer of the domain name <westernunionmastercards.com>to the owner of the WESTERN UNION trademark where, according to the decision, the complainant contended as follows: "Complainant has obtained from MasterCard a license to the domain name <westernunionmastercards.com> providing Complainant with the right to pursue the [domain name] <westernunionmastercards.com> in this proceeding and to maintain the registration of it thereafter. (A copy of this confidential license agreement is available to the Panel upon request.)” While the panel said that it "would have much preferred (and other panels may require) more fulsome evidence of the other mark's owners consent, a statement contained in a complaint can in appropriate circumstances be treated as evidence for the purposes of these proceedings."
  • Six Continents Hotels, Inc. v. Trasporto di Networ and Pro Intel, WIPO Case No. D2004-0246 (Disclosure: I represented the complainant): The panel ordered the transfer of eight domain names that contained the complainant's CROWNE PLAZA and HOLIDAY INN trademarks, including one that contained the RAMADA trademark owned by another hotel company. In that case, as the decision makes clear, the complainant included with its complaint written consent from the owner of the RAMADA trademark.

 

Rights After Transfer

Fortunately, the Kabbage case and other recent UDRP decisions make clear that a panel may order a domain name transferred to a complainant even if the domain name contains a third party's trademark. This is both efficient and appropriate -- where the complainant has otherwise satisfied the UDRP's three-part test that applies to all proceedings.

Of course, all trademark owners must be aware of the complexities that can arise from controlling a domain name that contains someone else's trademark, especially if the other trademark owner has not consented: Every trademark owner that wins the transfer of a domain name in a UDRP case must agree with the representations set forth in paragraph 2 of the UDRP, including that the complainant’s “registration of the domain name will not infringe upon or otherwise violate the rights of any third party.”

In other words, a UDRP transfer does not give the winning complainant any rights to the third party's trademark other than the right to become the registrant of a particular domain name.

The Origins of 'Cybersquatting'

The Origins of 'Cybersquatting'

"Cybersquatting" is a term that is loosely used to describe the registration or use of a domain name that is confusingly similar to someone else's trademark, without permission. The word surely is an extension of the legal definition of "squatter," which apparently was first used in 1788 to describe "one that settles on property without right or title or payment of rent."

What is the Uniform Rapid Suspension System (URS)?

The Uniform Rapid Suspension System (URS) is a domain name dispute policy that allows a trademark owner to file a complaint and, if successful, get a domain name temporarily suspended. Like the longstanding Uniform Domain Name Dispute Resolution Policy (UDRP), the URS can be an effective way for trademark owners to combat cybersquatting against their brands online. Indeed, the URS was envisioned as an even quicker and less-expensive approach to resolve a domain name dispute.

However, unlike the UDRP, the URS largely applies only to the “new” generic top-level domains (that is, those approved following ICANN’s 2012 domain name expansion process) – not to .com, .net, .org and the other traditional top-level domains. And, also unlike the UDRP, which allows a trademark owner to get a domain name transferred to itself, the URS only provides for a temporary suspension of the problematic domain name.

The URS’s Three-Part Legal Test

The legal test for a URS complaint is almost the same as for a UDRP complaint. Specifically, the URS requires a trademark owner, or “complainant,” to show all three of the following:

  1. The disputed domain name is identical or confusingly similar to a word mark that meets certain criteria.
  2. The registrant of the domain name, or the “respondent,” has no legitimate right or interest to the domain name.
  3. The domain name was registered and is being used in bad faith.

The primary difference between this three-part test and the three-part test under the UDRP is that the first element under the UDRP applies to any mark in which the complainant has rights (including marks that are protected by common law or marks that are not word marks). The URS, though, only applies to a word mark “(i) for which the Complainant holds a valid national or regional registration and that is in current use; or (ii) that has been validated through court proceedings; or (iii) that is specifically protected by a statute or treaty in effect at the time the URS complaint is filed.”

The trademark owner must prevail on all three of these elements to succeed in a URS proceeding. In other words, even if a complainant fails on only one element, the arbitration examiner is required to issue a decision in favor of the respondent, allowing the registrant to keep the disputed domain name.

Not only must the trademark owner succeed on all three parts of the URS legal test, but it also must meet a very high burden of proof – “clear and convincing evidence,” as the URS itself specifies. Indeed, the URS makes clear that this arbitration process is “not intended for use in any proceedings with open questions of fact, but only clear cases of trademark abuse.”

This is certainly a more difficult requirement than the “preponderance of evidence” standard that has emerged from UDRP doctrine.

URS Dispute Providers

A URS complaint can be filed at any ICANN-approved dispute provider – currently, the Forum (formerly the National Arbitration Forum) or the Asian Domain Name Dispute Resolution Centre (ADNDRC). Although the Forum is based in Minneapolis (USA) and the ADNDRC has multiple locations in Asia, all URS filings are conducted online.

The World Intellectual Property Organization (WIPO), which is the largest UDRP service provider, does not offer URS services. Similarly, the Czech Arbitration Court accepts UDRP but not URS filings.

The URS filing fees are significantly less than the UDRP filing fees charged by the largest providers. The Forum’s fees begin at US $375 (for complaints that include up to 14 disputed domain names), and the ADNDRC’s fees start at $360 (for up to five domain names). Respondents must pay a fee for proceedings that include 15 or more domain names (though the response fee is refundable to the prevailing party), and additional fees are charged for re-examinations, re-examination extensions and appeals – all of which are options not available under the UDRP.

Mechanics and Timeline for URS Proceedings

A URS complaint is filed online, and the requirements are much more stringent than for UDRP proceedings. Among other things, for example, a complaint is limited to 500 words (as opposed to 5,000 words in a WIPO UDRP filing), and the number of annexes is restricted. Complaints cannot be amended, and supplemental filings are not permitted.

All URS proceedings are conducted in English (unlike UDRP proceedings, which are typically conducted, with some exceptions, in the language of the registrar’s registration agreement).

A domain name registrant has 14 days to respond to a URS complaint, although an extension of up to seven additional days may be granted “if there is a good faith basis for doing so.” Unlike the complaint, a response can be up to 2,500 words.

Regardless of whether the domain name registrant has submitted a response, the case file is submitted to an examiner (URS proceedings are limited to a single arbitrator, while the UDRP allows either party to elect one or three arbitrators). The examiner’s determination (the URS equivalent of a UDRP decision) is due within five days after a response is filed.

If the examiner’s decision is in favor of the complainant, then the registry operator is required to suspend the disputed domain name. Specifically, the URS states:

The Registry Operator shall cause the nameservers to redirect to an informational web page provided by the URS Provider about the URS. The URS Provider shall not be allowed to offer any other services on such page, nor shall it directly or indirectly use the web page for advertising purposes (either for itself or any other third party). The Whois for the domain name shall continue to display all of the information of the original Registrant except for the redirection of the nameservers. In addition, the Registry Operator shall cause the Whois to reflect that the domain name will not be able to be transferred, deleted or modified for the life of the registration.

The suspension remains in effect until the domain name is due to expire, unless the winning complainant elects to pay for one additional year of suspension “at commercial rates.”

The screenshot included at the top of this blog post shows what a web page looks like for a suspended domain name.

If the examiner’s decision is in favor of the respondent, then “full control” of the domain name is returned to the registrant.

Re-examinations and Appeals Under the URS

Unlike the UDRP, an arbitrator’s decision is not necessarily the end of the proceeding. A losing registrant that failed to submit a response (in what is then called a “default” proceeding) may “seek relief from Default via de novo review” for up to six months after the date of notice of the default and is even entitled to an additional six-month extension (that is, for a total of one year) if requested during the initial six-month extension period.

Further, either losing party – that is, the complainant or the respondent – may file an appeal (for an additional fee) within 14 days after a determination has been issued. Appeals are based on the existing record.

In addition, the URS makes clear that a determination “shall not preclude any other remedies available to the appellant, such as UDRP (if appellant is the Complainant), or other remedies as may be available in a court of competent jurisdiction.”

Consequences for Losing Complainants

A complainant that loses a URS proceeding does not necessarily face any adverse consequences, although the URS includes “penalties for abuse of the process by trademark holders.” Specifically, the URS states that a complaint may be deemed abusive if the examiner determines that:

it was presented solely for improper purpose such as to harass, cause unnecessary delay, or needlessly increase the cost of doing business; and

(i) the claims or other assertions were not warranted by any existing law or the URS standards; or (ii) the factual contentions lacked any evidentiary support.

If a complainant is found to have filed two abusive complaints, then the complainant will be barred from utilizing the URS for one year.

The URS also includes penalties for a complainant that submits a “deliberate material falsehood,” which is defined as “an assertion of fact, which at the time it was made, was made with the knowledge that it was false and which, if true, would have an impact on the outcome on the URS proceeding.” A complainant will be barred from using the URS for one year upon the first finding of a deliberate material falsehood, and permanently upon two such findings.

Pros and Cons of the URS

The URS is clearly a less expensive and quicker process than the UDRP. For a trademark owner facing a particularly troublesome domain name, the URS may be a wise choice, even if it is only used to get a domain name rapidly suspended and later, perhaps, transferred by following up with a UDRP complaint.

However, as I’ve written before, the URS is not (yet, at least) proving to be a very popular dispute policy.

The URS’s limited remedy – temporary suspension – is probably the leading reason why it is not being utilized more frequently. Because a suspended domain name is ultimately released to the general public, it may fall into the hands of another cybersquatter after the suspension period expires, at which point the trademark owner will have to decide whether to file yet another URS complaint (seeking only another temporary remedy via suspension) or a UDRP complaint (seeking a permanent remedy via transfer).

But the remedy is not the only drawback of the URS. Because of the dispute policy’s very high burden of proof and strict limitations on the arguments that can be included in a complaint, it is more difficult for a trademark owner to prevail in a URS proceeding than under the UDRP. As I’ve written before, the doctrine of “passive holding” (which allows a trademark owner to win a UDRP case under certain circumstances involving a domain name that is not actively being used) appears to be less applicable to URS cases. And, URS cases involving pay-per-click (PPC) advertising sites and domain names that contain non-fanciful trademarks also pose challenges for complainants.

Ultimately, a trademark owner should consider both the URS and the UDRP before deciding how (and whether) to proceed against a cybersquatter, keeping in mind the financial, timing and remedy differences between the two dispute policies.

 

Recommended Reading

The GigaLaw Guide to UDRP Resources

Here is a list of resources, with links, to important documents on ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP), which allows a trademark owner to seek the transfer or cancellation of a domain name in .com and other popular generic top-level domains (gTLDs):  

UDRP

UDRP Dispute Providers

GigaLaw Blog Posts on the UDRP (Partial List):

Comparing and Contrasting Domain Name Statistics at the Forum and WIPO

The Forum (formerly known as the National Arbitration Forum) recently released some statistics on its 2014 caseload for domain name disputes, and the data provides some interesting insights.

The Forum's news release states that the domain name dispute provider handled 1,836 cases last year under the Uniform Domain Name Dispute Resolution Policy (UDRP), involving 3,174 domain names. That averages out to 1.73 domain names per complaint.

By contrast, the World Intellectual Property Organization (WIPO) -- which released its statistics six months earlier -- remained the most active provider of UDRP services, handling 2,634 cases with a total of 5,591 domain names (or, 1.76 domain names per complaint).

Without providing data on the previous year, the Forum's news release states that the number of domain name filings was "steady" in 2014. In its recent Report of the Director General to the WIPO Assemblies, WIPO said it saw an increase of 2% in "cybersquatting case filings" last year (although it is unclear whether that increase applies only to the UDRP or also to all of the domain name dispute policies administered by WIPO, which includes services for many country-code top-level domains, or ccTLDs).

The Forum reported that trademark owners prevailed in UDRP disputes "92% of the time," which presumably takes into account cancellations as well as transfers. The Forum notes that this number rose from 88% the previous year.

WIPO provides more detailed reporting on case outcomes, but looking only at those that resulted in a full transfer, cancellation or denial, it appears as if complainants prevailed in 90.16% of the reported domain name disputes at WIPO.

The bottom line appears to be that WIPO again handled the largest number of UDRP complaints in 2014 but that the average number of domain names per complaint and the outcome remains about the same at these two largest domain name dispute providers -- with a "steady" or slight increase over the previous year.

Of course, we are already nearing the end of 2015, so it will be quite interesting to study the current year's domain name data as well, which will include a significantly higher number of disputes involving new gTLDs, as well as more filings under the Uniform Rapid Suspension System (which generally applies only to the new gTLDs).

Related GigaLaw blog posts: