Using ChatGPT — and other artificial intelligence (AI) tools such as Google's Bard and Bing AI — can be ineffective and dangerous for trying to resolve domain name disputes, especially under the Uniform Domain Name Dispute Resolution Policy (UDRP). In my experiment, these services provided inaccurate information that might cause a trademark owner to lose a cybersquatting case.
I explain why in a new video on the GigaLaw YouTube Channel.
I had high hopes for how ChatGPT and these other services might perform, thinking that they could either reduce the time I spend drafting UDRP complaints and other documents for my clients, or unearth legal arguments that might not otherwise occur to me. While I’ve been representing clients in domain name disputes for more than 25 years, the thought of using a computer powered by AI was incredibly appealing.
But I was gravely disappointed.
To test out ChatGPT and two other AI services, I decided to ask them very specific research questions (on both substantive and procedural issues) that sometimes arise when drafting UDRP complaints, to see if they could either write actual legal arguments for me — which I might then copyand paste into my own documents — or, at least point me in the right direction with relevant citations to previous UDRP decisions that I could then read and use as precedent for my own arguments.
Instead, as I explain in detail in my video, these AI tools produced the following results:
Bogus UDRP case citations
Inaccurate case summaries
Misleading (if not outright wrong) research narrative
As a result, I see no reason to use any of these tools — at least not yet — in my domain name dispute practice.
But here’s one thing ChatGPT told me that I completely agree with: “It is always advisable to consult legal professionals for guidance on UDRP matters.” Thanks, ChatGPT!
To see the specific UDRP queries I submitted to ChatGPT, Bard and Bing AI — along with the actual results — please watch the video below.
