Amazon Sellers Push Customers to Revise Negative Reviews, Violating Terms

Some Amazon sellers are reaching out to unhappy buyers to revise or delete their negative reviews, in exchange for refunds or gift cards. Sellers who ship products via Amazon aren’t supposed to reach out to customers outside of Amazon’s official channel — in fact, it’s a violation of the terms they agree to on the retail platform.

The GigaLaw Firm helps companies of all sizes protect their brands online, using domain name dispute policies – such as the Uniform Domain Name Dispute Resolution Policy (UDRP) – and other legal tools available to copyright and trademark owners on the Internet.