India announced new rules to regulate social media platforms like Facebook and Twitter, requiring them to set up fresh avenues to address complaints. In a press release from India's Ministry of Electronics and IT, the guidelines stipulate that social media companies must set up a "grievance redressal mechanism" and appoint a chief compliance officer, nodal contact person and resident grievance officer — all of whom will be tasked with making sure companies are adhering to the new rules.
Read the article: The Hill
