Less than a month after he was named President Donald Trump’s cybersecurity adviser in 2017, Rudy Giuliani walked into an Apple store in downtown San Francisco. He wasn’t looking for a new gadget. Giuliani was looking for help. He was locked out of his iPhone because he had forgotten the passcode and entered the wrong one at least 10 times, according to two people familiar with the matter and a photo of an internal Apple store memo obtained by NBC News.
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