Ex-CEO of Equifax Blames 'Human Error, Technology Failures' for Breach

Equifax Inc. was alerted in March to the software security vulnerability that led to hackers obtaining personal information of more than 140 million Americans but took months to patch it, its former CEO said in testimony to be delivered to Congress. “It appears that the breach occurred because of both human error and technology failures,” former CEO Richard Smith said in written testimony released by the Energy and Commerce Committee.