Indian Call-Center Schemes Prey on Gullible Americans

Though India had no reputation as a large-scale exporter of fraud in the past, it is now seen as a major center for fraud, said Suhel Daud, an FBI agent who serves as assistant legal attaché at the embassy in New Delhi. Several trends have converged to make this happen, he said: a demographic bulge of computer-savvy, young, English-speaking job seekers; a vast call-center culture; super-efficient technology; and what can only be described as ingenuity.