Google confirmed that a Kenyan-based Google team tasked with helping get local businesses online had improperly mined the customer database of a Kenyan online business directory and, in some cases, misled customers. The news came to light after the CEO of the business directory company published “Google, What Were You Thinking?” a blog post detailing a months-long company investigation into strange traffic spikes on its business profile pages and complaints from some of its customers.
- Read the article: The Wall Street Journal