ConsumerAffairs.com presents itself as a forum for consumers to air their gripes. There are some, however, who say the Los Angeles–based Web site is more interested in helping lawyers find leads than in serving consumers. Tom Nemet, owner of Nemet Motors in Queens, N.Y., filed a defamation suit against ConsumerAffairs.com in U.S. District Court for the Eastern District of Virginia, alleging that the Web site has been publishing "false, malicious and libelous" complaints about his business.
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