Spitzer to Meet with AOL to Discuss Cancellation Policy

New York Attorney General Eliot Spitzer, who last year struck a settlement with America Online regarding its customer service policies, will meet with AOL to discuss if the Internet services giant still blocks customers from canceling their accounts. Last year, Spitzer investigated AOL's customer services policies and how it paid service representatives after about 300 New Yorkers complained about how difficult it was to cancel.

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